Services
Engineering capabilities across AI, software, IT, data and OT.
Six pillars, one engineering discipline. Each stands on its own as a project — and all of them combine into the IT & AI Box when you want one controlled environment.
01Service pillar
Sovereign AI Systems
Private AI that works on your internal knowledge without sending it to closed public-cloud platforms. Models run on your servers or in a private cloud under your contract — with role-based access, source citations and clear data boundaries.
Core layer of the IT & AI Box — delivered as the AI Box configuration.
Use cases
- Internal knowledge assistant over contracts, manuals and project files
- Permission-aware search across departments and archives
- Secure document Q&A for operations, service and back office
- AI governance basics: access rules, logging, data boundaries
Example deliverables
- Private LLM deployment, on-premises or private cloud
- RAG pipeline with vector search and source citations
- Secure document ingestion with role-based access
- AI usage and governance guidelines for your teams
02Service pillar
Agentic AI Solutions
AI agents should not operate without boundaries. Sivatech designs agentic workflows where agents search knowledge, prepare documents, draft responses and assemble reports — while sensitive actions remain human-approved and every step is logged.
Runs inside the IT & AI Box workflow layer — the Agent Box configuration.
Use cases
- Sales and support agents that draft answers from approved knowledge
- Document processing: intake, extraction, validation, filing
- Automated reporting for operations, maintenance and management
- Maintenance and procurement preparation with approval steps
Example deliverables
- Agent workflow design with defined tools and permissions
- Human-approval and escalation flows for sensitive actions
- Audit logging and action transparency
- Evaluation and monitoring of agent behavior
03Service pillar
Software Solutions
Custom software where standard tools stop: internal applications, customer portals, admin panels and the integration layers that connect them to your CRM, ERP and operational systems.
Custom modules extend the IT & AI Box — the Software Box configuration.
Use cases
- Internal tools that replace fragile Excel-based processes
- Customer and partner portals with controlled access
- Workflow applications for approvals, orders and service
- CRM/ERP integrations and data synchronization
Example deliverables
- Custom web applications and admin panels
- APIs and integration layers
- Operational dashboards and reporting views
- Technical documentation and maintainable code
04Service pillar
IT Infrastructure & Systems
The controlled foundation everything else runs on. Sivatech designs and operates server, network and security infrastructure with monitoring, backup and secure remote access — documented and testable.
The physical foundation of the IT & AI Box — the IT Box configuration.
Use cases
- Server and storage modernization, on-premises or hybrid
- Virtualization and private-cloud environments
- Secure remote access, VPN and network segmentation
- Monitoring, alerting and backup with recovery tests
Example deliverables
- Infrastructure architecture and implementation
- Firewall, VPN and network configuration
- Monitoring and alerting stack
- Backup and disaster-recovery concept with restore tests
05Service pillar
Data Platforms & Automation
Operational data is only useful when it is consolidated, structured and visible. Sivatech builds data platforms that pull from ERP, files, machines and sensors — and automates the reporting your teams still do by hand.
Feeds the IT & AI Box knowledge and dashboard layers — the Data Box configuration.
Use cases
- Consolidating data from ERP, Excel, machines and meters
- Management and operations dashboards
- Automated recurring reports for customers and management
- Document processing and structured data extraction
Example deliverables
- Databases and data pipelines
- BI dashboards with defined KPIs
- Reporting automation
- AI-ready data foundation for search and assistants
06Service pillar
OT & Smart Operations
Physical operations produce the most valuable data — and carry the highest integration risk. Sivatech connects machines, buildings and sensors through edge gateways and standard protocols, with clear boundaries between OT and IT.
Connects operations to the IT & AI Box — the OT Box and OpsBox configurations.
Use cases
- Machine and production data acquisition (OPC UA, Modbus, MQTT)
- Building systems integration (BMS, BACnet, meters, HVAC)
- Alarm, access and CCTV event routing with human confirmation
- Energy and condition monitoring across sites
Example deliverables
- Edge gateways and protocol integration
- IT/OT network boundary design
- Operations dashboards and alerting
- Event routing into collaboration and ticket workflows
NEXT STEP
Scope the right project first.
If you're unsure which pillar your problem belongs to, start with the Sovereign Stack Assessment — it maps your systems and returns a ranked, practical roadmap.